Small Business of the Year entrant – ChattyDuck Creative

Small Business of the Year entrant – ChattyDuck Creative
Posted on 01.04.24
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Small Business of the Year entrant – ChattyDuck Creative

A Stoke-on-Trent creative agency is on track is increase its annual turnover by 45% this year.

ChattyDuck Creative, based in Fenton, has a team of four staff working across writing, multimedia content creation and quality assurance.

It works with clients in sectors including real estate and construction, manufacturing and industrial, automotive, logistics, energy and utilities, infrastructure, technology, travel and tourism, education and R&D, charities, non-profits and government.

Set up by Managing Director James Morgan in 2021 the company works with clients across the UK as well as in Europe and the Middle East.

He said: “Ultimately, ChattyDuck’s bottom line is not its sole metric for success. If we can ensure that each team member earns a living wage and enjoys a healthy work-life balance, while making a positive contribution to our local area, we believe we will have done a good job.”

ChattyDuck has gone to great lengths to incorporate community outreach and CSR within its organisational DNA. The company’s ChattyDuck Pledge includes a commitment to donate at least 3% of its annual post-tax profits to charitable causes. It also offers concessionary rates to charities and non-profits.

Since ChattyDuck was founded in 2021, it has donated more than £2,300 to local causes. It has given more than £600 to Caudwell Children, more than £600 to The Gingerbread Centre, £500 to Asha North Staffordshire and smaller amounts to Emmaus North Staffs, Ruff & Ruby, Alice Charity and others.

In addition to monetary donations, ChattyDuck has provided extensive pro bono content and communications assistance to a broad range of Staffordshire-based charities and non-profits. This includes ongoing support for IN2HEALTH & WELLBEING CIC, The Gingerbread Centre and Asha North Staffordshire as well as ad hoc assistance for organisations such as Framescape, Birches Head Get Growing, Ruff & Ruby, VAST and the Community Foundation for Staffordshire.

In total, ChattyDuck has delivered more than 600 hours of free-of-charge services to local charities and non-profits since its establishment – the monetary equivalent of more than £50,000 at its standard hourly rate.

ChattyDuck Creative has entered the Small Business of the Year category of the Staffordshire University Business Awards.

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