Hannah Richards is so dedicated to her apprenticeship course at Staffordshire University that she planned the birth of her child around her assignment deadlines.

Hannah, who works for Merlin Entertainments, has been called ‘one of the most conscientious and determined apprentices I have ever met’ by her work-based education officer.

Alongside her role at Birmingham Sealife Centre and The Bear Grylls Adventure she is studying for a Level Six Chartered Manager Degree Apprenticeship.

She first joined the University in 2019 for an Operations/Departmental Manager Apprenticeship.

Hannah is a volunteer mentor, helping other people through their apprenticeship journey.

Su Wright-Lewis, a Work Based Education Officer at Staffordshire University, said: “Hannah is an absolute ambassador for Merlin and for Staffordshire University and is a shining example of professional and personal development.

“I am so proud to see her continuing to succeed on her Level 6, and to have achieved numerous role changes and promotions, all of which she takes in her stride and absolutely deserves.”

Lee Phillips, General Manager at Merlin, said: “Hannah continues to drive her career to new heights, whilst balancing her life outside of the workplace with her young family and continuing to excel in her studies.

“Her reputation has only continued to grow as a result and she has since gone on to support on key projects at other Merlin attractions and undertake key strategic projects at a regional level.

“Hannah also continues to ensure that the next generation of learners and leaders excel in their studies and work and remains a strong advocate for the benefits of the style of learning, which resonates strongly with, and motivates, her team to pursue it.

“Speaking as Hannah’s line manager, I cannot thank her enough for her drive, determination and dedication to pursuing excellence and for her support and willingness to embrace challenge and learning.

“I have no doubt that through the continued learning from her apprenticeship and workplace experience she will progress in her career and achieve all she is capable of.”

Hannah has been nominated in the Apprentice of the Year category of the Staffordshire University Business Awards.