
The Courtyard by Marriott Keele Staffordshire – Team of the Year entrant
The Courtyard by Marriott Keele Staffordshire has been ranked number one for staff service across all hotels in its chain in the UK and 21st across the whole of Europe, the Middle East and Africa.
It also ranks number one in the UK for cleanliness (ninth across Europe, the Middle East and Africa) and achieved the highest Intent to Recommend score of all Courtyard by Marriott hotels in the UK placing it amongst the chain’s top performing hotels internationally.
Hotel Operations Manager Ryan Clackstone has nominated the entire Courtyard by Marriott Keele Staffordshire staff in the Team of the Year category of University of Staffordshire Business Awards.
He said: “Colleagues actively encourage one another, celebrate success and support each other during challenging times. This strong sense of unity has been essential in maintaining resilience, motivation and wellbeing in a demanding industry and directly contributes to the positive energy experienced by guests.
“Beyond the hotel, the team proudly represents Courtyard by Marriott Keele Staffordshire and the wider Staffordshire area. Through consistently high standards of service, strong local partnerships and warm engagement with visitors, the team enhances the region’s reputation as a welcoming destination for business, education and leisure.
“The Courtyard by Marriott Keele Staffordshire team has clearly demonstrated proven success in encouraging one another’s strengths and leveraging them to achieve exceptional results.
“Their industry-leading performance in staff service, cleanliness and guest loyalty, combined with a strong, inclusive team culture, makes them an outstanding and highly deserving winner of Team of the Year at University of Staffordshire Business Awards 2026.”
The 150-bedroom four star hotel opened in February 2021. It has a restaurant, bar, coffee shop, two meeting rooms and a fitness suite.